Common queries answered
Frequently asked Questions
We offer free worldwide shipping.
Yes. We take the utmost care with the information that you provide us when placing an order on our website. The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. All of the information you provide during the ordering process is restricted to our staff who handles shipment (and by “information” we mean on shipment address) and we make sure that all of our employees up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from the Agelessa.com, please feel free to e-mail us at [email protected]
We use different shipment carriers for transporting your orders. Some items ship from overseas and to maintain free shipping please allow around 15 working days on average for delivery.
Confirmation email for your order contains tracking number. To track your order follow the link inside order confirmation email.
Unfortunately, we are unable to redirect orders once your items have been shipped. Therefore, please ensure you provide the correct shipping address.
But shipping address can be changed if order is not dispatched yet, contact us as soon as possible. Please fill in the form down bellow or contact us on [email protected]